Privacy & Personal Data Protection Policy
Last Updated: October 2026
Level Immigration ("Level Immigration", "we", "us", or "our") respects the privacy and personal data of its clients, prospective clients, website visitors, and other individuals who interact with us.
This Privacy & Personal Data Protection Policy explains how personal data is collected, used, stored, disclosed, transferred, and protected in connection with our website, www.levelimmigration.com ("Website"), our communications, and the services we provide.
Personal data is processed primarily in accordance with Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") and applicable secondary legislation and decisions of the Turkish Personal Data Protection Board. Where other data protection laws, including the EU General Data Protection Regulation ("GDPR"), apply to a particular processing activity, we will also process personal data in accordance with those applicable requirements.
This Policy is provided for information purposes. Reading or using the Website does not constitute explicit consent to processing activities for which explicit consent is legally required. Where explicit consent is required, it will be requested separately and appropriately.
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Data Controller
For personal data processed in connection with this Website and our services, the relevant Level Immigration legal entity acts as the data controller within the meaning of applicable data protection law.
Level Immigration
Address: Hamidiye Mah. Cendere Cad. Porta Vadi Sitesi No:103/2 T2 Blok Ofis:23 Kağıthane / İstanbul, Türkiye
Email: [email protected]
Where required, additional information concerning the relevant legal entity acting as data controller may be provided when personal data is collected.
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Scope of This Policy
This Policy applies to personal data processed through our Website, enquiry and contact forms, telephone, email and messaging communications, consultations, client onboarding, immigration, residency, citizenship, investment and related advisory services, applications and documentation, permitted marketing communications, and other interactions with Level Immigration.
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of independent third parties. Please review their privacy information before providing personal data.
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What Is Personal Data?
Under KVKK, personal data means any information relating to an identified or identifiable natural person. Depending on your interaction with Level Immigration, this may include identity and contact information, nationality, date of birth, family, financial, professional and application information, and online identifiers. Certain information may constitute special categories of personal data and is subject to additional protection.
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Personal Data We May Collect
Depending on your relationship with us and the service requested, we may process:
- Identity information: name, surname, date/place of birth, gender, nationality, citizenship, passport and identification information.
- Contact information: address, telephone number and email address.
- Family information: marital status and information about spouses, children, dependants, parents or other relevant family members.
- Professional and educational information: employment, occupation, business ownership, qualifications and education.
- Financial and investment information: financial circumstances, investments, assets, source of funds and payment information where relevant.
- Immigration and application information: documents and information relating to visa, residency, citizenship, immigration, relocation or investment applications.
- Communications: information contained in enquiries, emails, calls, meetings, messages and forms.
- Website and technical information: IP address, browser/device information, logs and cookie data where applicable.
- Special categories: where necessary and lawful, health, biometric, criminal-conviction or security-related information.
We process only categories relevant to the applicable purpose and service.
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How We Collect Personal Data
We may collect personal data directly from you; through Website forms; by telephone, email, messaging or in-person communications; through documents you provide; from authorised family members or representatives; from public authorities and official sources where lawful; from business partners, advisers or service providers where appropriate; and automatically through permitted cookies or similar technologies.
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Purposes of Processing Personal Data
We may process personal data to respond to enquiries; evaluate eligibility for immigration, residency, citizenship or investment programmes; provide consultations and professional services; establish and perform contracts; prepare and support applications; communicate with clients and representatives; verify documents; conduct compliance, eligibility and due-diligence procedures; process payments and accounting; comply with legal obligations; establish or protect legal rights; secure and improve our Website and systems; prevent misuse or fraud; maintain records; and send marketing communications where permitted by law.
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Legal Bases for Processing
Personal data is processed only where an appropriate legal basis exists under KVKK and other applicable law. Depending on the activity, processing may be expressly provided by law; necessary for the conclusion or performance of a contract; necessary for compliance with a legal obligation; necessary for the establishment, exercise or protection of a right; necessary for our legitimate interests without harming fundamental rights and freedoms; concern data made public by the data subject in circumstances permitted by law; or be based on explicit consent where legally required.
We do not treat acceptance of this Privacy Policy as explicit consent. Where explicit consent is the applicable legal basis, it is requested separately and may be withdrawn in accordance with applicable law. Special categories of personal data are processed only under the additional conditions and safeguards required by law.
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Sharing of Personal Data
Where necessary and legally permitted, personal data may be shared with authorised Level Immigration personnel and relevant group entities; lawyers, accountants and professional advisers; technology, hosting, communications and IT providers; payment and financial service providers; immigration, citizenship and residency programme partners; authorised agents; government authorities, consulates, embassies and immigration authorities; programme administrators and due-diligence providers; courts, regulators and law-enforcement bodies; and other recipients necessary for the requested service. Personal data is not disclosed without an appropriate legal basis.
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International Transfers of Personal Data
Because immigration, citizenship and residency services are international, personal data may need to be transferred outside Türkiye, including where service providers, technology infrastructure, professional advisers or programme authorities are abroad.
International transfers are carried out in accordance with Article 9 of KVKK and other applicable law, using an applicable adequacy decision, appropriate safeguards such as recognised standard contractual clauses, or another legally permitted transfer mechanism. Where explicit consent is legally required for a particular transfer, it will be obtained separately.
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Retention of Personal Data
Personal data is retained only as long as necessary for the purposes for which it was collected and for any additional period required or permitted by law. Retention periods may depend on the nature of the information, the client relationship, contractual requirements, statutory record-keeping duties, limitation periods, regulatory requirements and the need to establish or protect legal rights. When data is no longer required and no lawful reason for retention remains, it will be deleted, destroyed or anonymised in accordance with applicable law.
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Security of Personal Data
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, unlawful processing, accidental loss, destruction, alteration or disclosure. Access is restricted according to legitimate business requirements. However, no electronic transmission or storage system can be guaranteed to be completely secure.
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Marketing Communications
We may send information about our services, programmes, developments or offers where permitted by law. Where consent is legally required for electronic marketing, communications will be sent only after the required consent is obtained. You may withdraw marketing consent or unsubscribe using the method provided in the communication or by contacting us. This does not prevent communications necessary for an existing client relationship, contract, application or legal obligation.
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Cookies and Similar Technologies
Our Website uses cookies and similar technologies for purposes such as operating the Website, remembering preferences, analysing performance and, where applicable, advertising or marketing. Strictly necessary technologies may be used where permitted without consent. Where consent is required for non-essential technologies, they will not be activated until appropriate consent has been obtained. Visitors can accept, reject or manage applicable cookie categories through our cookie controls. Please see our separate Cookie Policy for details.
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Your Rights Under KVKK
Subject to applicable conditions and limitations, Article 11 of KVKK gives data subjects the right to learn whether their personal data is processed; request information about processing; learn the purpose of processing and whether data is used accordingly; learn the third parties in Türkiye or abroad to whom data is transferred; request correction of incomplete or inaccurate data; request deletion or destruction under applicable conditions; request notification of correction, deletion or destruction to relevant recipients; object to a result arising against them through analysis exclusively by automated systems; and request compensation for damage caused by unlawful processing.
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Exercising Your Rights
Requests concerning personal data and rights under KVKK may be submitted to Level Immigration in accordance with applicable Turkish data-protection procedures.
Email: [email protected]
Address: Hamidiye Mah. Cendere Cad. Porta Vadi Sitesi No:103/2 T2 Blok Ofis:23 Kağıthane / İstanbul, Türkiye
We may request information reasonably necessary to verify your identity and process your request securely. Requests will be handled within the periods prescribed by applicable law.
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Children’s Personal Data
Our Website and services are not intended to solicit personal data directly from children without appropriate involvement of a parent, guardian or authorised person. Where children’s data is necessary for a family immigration, residency, citizenship or related application, it will be processed only where appropriate and lawful.
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Changes to This Policy
We may update this Policy to reflect changes in our services, processing activities, technology or applicable law. The latest version will be published on our Website with the date of the most recent update. Material changes will be communicated where required by law.
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Contact Us
For questions regarding this Policy or the processing of your personal data, please contact:
Level Immigration
Hamidiye Mah. Cendere Cad. Porta Vadi Sitesi No:103/2 T2 Blok Ofis:23 Kağıthane / İstanbul, Türkiye
Email: [email protected]